Shipping & Delivery Policy

Shipping & Delivery Policy

At Vasati Cart, we are committed to delivering your orders quickly, safely, and transparently across India. Whether you are ordering physical home essentials or digital service assets, please review our detailed delivery timelines and terms below.

🚚 Physical Goods Delivery (Home Decor, Kitchen, Beauty & Utilities)

1. Coverage & Delivery Network

  • Pan-India Reach: We deliver to 30,000+ pin codes across all states and union territories in India.

  • Logistics Partners: We partner with leading courier providers—including Delhivery, BlueDart, Xpressbees, Shadowfax, and India Post—to ensure reliable doorstep delivery.

2. Order Processing & Transit Timelines

  • Processing Time: Orders placed Monday through Saturday are packed and dispatched within 1 to 2 business days. Orders placed on Sundays or public holidays are processed on the next business day.

  • Metro & Tier 1 Cities: Estimated delivery within 2 to 4 business days.

  • Tier 2/3 Cities & Rural Areas: Estimated delivery within 4 to 7 business days.

3. Shipping Charges & Rates

  • Free Express Shipping: Applied automatically on all orders valued above ₹499.

  • Standard Shipping Fee: A flat fee of ₹49 applies to orders valued under ₹499.

4. Cash on Delivery (COD) Terms

  • COD is available across most serviceable pin codes in India.

  • To avoid delivery delays, our team or automated verification system may send a WhatsApp/SMS confirmation or place a quick call to verify your address prior to dispatch.

  • Please keep the exact invoice amount ready in cash or via UPI (courier executives carry digital QR codes for payment on delivery).

📱 Digital Services Delivery (Web Design, Logos & Digital Assets)

  • Zero Shipping Fees: All digital assets, custom design packages, web setups, and downloadable templates carry ₹0 shipping charges.

  • Delivery Method: Delivered electronically directly to the email address specified at checkout.

  • Instant Digital Downloads: Direct access links are emailed immediately upon checkout completion.

  • Custom Design & Web Services: Project kickoff begins within 24 hours of brief submission. Turnaround times range between 3 to 5 business days depending on the specific service scope.

📍 Real-Time Order Tracking

Once your order leaves our warehouse, you will receive an automated notification via Email/SMS/WhatsApp containing your unique Tracking ID and direct tracking link.

Need to check your parcel status? Track your active order anytime directly on our platform via our footer link or by contacting our team.

📦 Undelivered Packages & Return to Origin (RTO)

  • Delivery executives will attempt doorstep delivery up to 3 times.

  • If a package is returned to us due to an incomplete address, incorrect contact number, or unreachability after 3 attempts, a re-dispatch shipping charge may apply to re-ship your item.

🛡️ Damaged or Lost Shipments

  • Transit Protection: All shipments are covered against loss or damage during transit.

  • Damaged Deliveries: If your package arrives damaged or defective, please contact us within 24 hours of delivery at vasaticart.store@gmail.com with photos or an unboxing video. We will issue a replacement at zero additional charge.

  • Lost Packages: If a parcel is declared lost by our courier network, a replacement shipment will be dispatched immediately.

Shipping Support & Inquiries

Have questions regarding your order status or delivery pin code serviceability? Reach out to us:

  • Email Support: vasaticart.store@gmail.com

  • Phone Support: +91 89214 98158

  • Operating Hours: Monday to Saturday | 9:00 AM – 7:00 PM IST

  • Helpful Links: Visit our Contact Us or Return Policy pages.